Patient Wellness Check-Ins

Preventive care, reaching patients
before they have
to think of it.

A library of ready-to-use reminders — health assessments, vaccines, check-ups — that go out automatically the moment a patient qualifies. No manual tracking, no missed windows.

We'll let you know the moment Patient Wellness Check-Ins is available — and in the meantime, there's plenty on the platform you can use today.

9:41

Tuesday, 15 September

Messagesnow

Riverside Family Practice

Hi Margaret, just a reminder — if you haven't already arranged your shingles vaccination, book now.

Mailnow1w ago

Riverside Family Practice

Shingles vaccination — you may be eligible

Messagesnow1w ago

Riverside Family Practice

Hi Margaret, now you've turned 65, you may be eligible for a free shingles vaccination.

One week later

Patient Wellness Check-Ins Coming soon

Age-based reminders, automated.

Triggers on age, birthday or last visit
Email and SMS, with a follow-up built in
Nothing sends without your setup

How it works

Set it once,
then it looks after itself.

For your practice

Your practice activates the reminders you want to use — no need to build anything from scratch.

Each one triggers automatically based on a patient's age, birthday, or time since their last visit, and sends by email and SMS, with a follow-up reminder built in.

The built-in library

Included, ready to activate.

Health assessment · turns 45

Midlife health assessment

An invitation to a preventive health check, sent on their 45th birthday.

Email + SMS1 weekReminder email + SMS
Your own reminder

Anything the library doesn't cover

Build your own for the ages your practice cares about — from 50, say — filtering patients by age, last visit and consent.

Aged 50 and overLast visit 6+ months ago
Vaccine · turns 65

Shingles vaccination

They may now be eligible for a free vaccine under the National Immunisation Program.

Email + SMS1 weekReminder email + SMS
Vaccine · turns 70

Pneumococcal vaccination

They may now be eligible for a free vaccine under the National Immunisation Program.

Email + SMS1 weekReminder email + SMS
Health assessment · turns 75

Over 75s health assessment

An invitation to a comprehensive health assessment, sent on their 75th birthday.

Email + SMS1 weekReminder email + SMS

45 50+ 65 70 75

40 50 60 70 80

Midlife health assessment — in practice

Who it's for: Patients turning 45 who could benefit from a preventive check — the ones a busy practice rarely gets round to inviting.
What goes out: An invitation by email and SMS on their birthday, and a reminder a week later if they haven't booked.
Why it matters: A visit that would otherwise not happen, prompted without anyone at the desk having to remember.

What the patient sees

A message from their own practice

Sent from your practice's name and number, in plain words, with a link to book — then one reminder a week later if they haven't.

Riverside Family PracticeSMS · 9:00am

Hi Margaret, you've just turned 45 — a good time for a midlife health check. Book with us whenever suits you.

Riverside Family PracticeEmail · 1 week later

Your midlife health assessment

A preventive check, now that you're 45 — book in a minute online.

Anything the library doesn't cover — in practice

Who it's for: Whoever your practice decides — filtered by age, last visit and consent, for the moments the library doesn't cover.
What goes out: The channels and timing you set, run the same way the built-in reminders are.
Why it matters: The library covers the common moments; this covers the ones particular to your patients.

What the patient sees

A message from their own practice

Sent from your practice's name and number, in plain words, with a link to book — then one reminder a week later if they haven't.

Riverside Family PracticeSMS · 9:00am

Hi Margaret, it's been a while since we last saw you. We'd love to check in — book online whenever suits you.

Riverside Family PracticeEmail · 1 week later

Time for a check-up?

It's been over six months — a quick visit keeps everything on track.

Shingles vaccination — in practice

Who it's for: Patients turning 65 — the age the shingles vaccine becomes free under the National Immunisation Program.
What goes out: Email and SMS on their birthday, and a reminder a week later if they haven't booked.
Why it matters: Eligibility arrives on a birthday; so does the reminder, instead of a year later at their next visit.

What the patient sees

A message from their own practice

Sent from your practice's name and number, in plain words, with a link to book — then one reminder a week later if they haven't.

Riverside Family PracticeSMS · 9:00am

Hi Margaret, now that you're 65 you may be eligible for a free shingles vaccine. Book your appointment with us anytime.

Riverside Family PracticeEmail · 1 week later

You're now eligible for a free shingles vaccine

Covered under the National Immunisation Program — book in a minute online.

Pneumococcal vaccination — in practice

Who it's for: Patients turning 70 — when the pneumococcal vaccine becomes free under the National Immunisation Program.
What goes out: Email and SMS on their birthday, and a reminder a week later if they haven't booked.
Why it matters: One of the easiest vaccines to miss without a nudge, and one of the simplest visits to book.

What the patient sees

A message from their own practice

Sent from your practice's name and number, in plain words, with a link to book — then one reminder a week later if they haven't.

Riverside Family PracticeSMS · 9:00am

Hi Margaret, now that you're 70 you may be eligible for a free pneumococcal vaccine. Book your appointment with us anytime.

Riverside Family PracticeEmail · 1 week later

A free pneumococcal vaccine, now that you're 70

Covered under the National Immunisation Program — book in a minute online.

Over 75s health assessment — in practice

Who it's for: Patients turning 75 — the age a comprehensive health assessment becomes available to them.
What goes out: An invitation by email and SMS on their birthday, and a reminder a week later if they haven't booked.
Why it matters: The assessment that keeps older patients close to the practice, offered the day they become eligible.

What the patient sees

A message from their own practice

Sent from your practice's name and number, in plain words, with a link to book — then one reminder a week later if they haven't.

Riverside Family PracticeSMS · 9:00am

Hi Margaret, you're now eligible for an over-75s health assessment with us. Book in whenever suits you.

Riverside Family PracticeEmail · 1 week later

Your over-75s health assessment

A comprehensive check, now that you're 75 — book in a minute online.

And the ones that come round every year

Every birthday

A birthday message, then a gentle check-up reminder three days later.

Birthday SMS3 daysCheck-up email

A year since their last visit

An email and SMS inviting them back, with a reminder a week later.

Email + SMS1 weekReminder email

At the right time of year

Flu vaccination April–May, ahead of flu season
Skin checks November, for patients 40 and over

Custom reminders

Beyond the built-in library

If your practice wants a reminder the built-in library doesn't cover, you can build your own — filtering patients by age, last visit, consent status, and more.

For example Remind patients where

Age 50 and over
Last visit more than 6 months ago
Consent happy to receive SMS

At a glance

What's included when it launches.

Triggers on age, birthday, or time since last visit
Covers preventive health assessments and NIP-funded vaccines
Fully consent-respecting, sent only during business hours
Customisable beyond the built-in templates
You choose which reminders are active — nothing sends without your setup

Coming soon All of it ships together at launch. Register your interest and you will hear first.

Patient Wellness Check-Ins

Want Patient Wellness Check-Ins the day it lands?

Tell us about your practice and we'll be in touch as soon as it's available. No obligation, and nothing lands in your inbox that you didn't ask for.

Call +61 2 8320 5832

Preventive care, reaching patients before they haveto think of it.

For your practice

Midlife health assessment

Anything the library doesn't cover

Shingles vaccination

Pneumococcal vaccination

Over 75s health assessment

Every birthday

A year since their last visit

At the right time of year

Beyond the built-in library

Want Patient Wellness Check-Ins the day it lands?

Preventive care, reaching patients
before they have
to think of it.